For Your Dog
- Returns & Shipping
Returns & Shipping
GoodDogBeds.com Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund or exchange. We will pay the return shipping costs, if the return is a result of our error (you received an incorrect or defective item, etc.). Please feel free to contact us with any questions. If your GDB's product is damaged by your pup (chewed or urine) we can try and fix the problem or you can purchase a replacement part on our site.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world.
We offer FREE shipping within the continental US. For shipping to Hawaii, Alaska, Canada or International, please contact us at Gooddogbeds2@gmail.com for a shipping quote.